Aviya · Legal

Delete your Aviya data

Aviya is provided by Saul Gibson (Private) Limited. You can either:

1. delete your Aviya account; or
2. ask us to delete specific personal data while keeping your account.

1. Delete your Aviya account

You can delete your Aviya account:

• in the Aviya app: Account › Delete account; or
• on the web: Delete your account online

Account deletion requires verification using a code sent to the email address associated with your Aviya account. If you own a shared Batch with other members, you must transfer ownership before deleting your account.

When your account is deleted, Aviya deletes your personal account information as described in our Privacy Policy.

2. Ask us to delete specific personal data and keep your account

If you want to keep your Aviya account but would like us to delete specific personal information, email legal@aviya.africa. Please send your request from the email address associated with your Aviya account and tell us which information you would like deleted.

We may need to verify your identity before acting on your request.

Information we may need to keep

Some information may not be deleted where we have a legitimate and lawful reason to retain it, for example where it is:

• required to comply with legal or regulatory obligations;
• needed to protect Aviya and its users from fraud, abuse or security threats;
• needed to establish, exercise or defend legal rights; or
• part of a shared Batch’s history relied on by other members.

Aviya can only update or erase information stored on a phone when that phone reconnects to Aviya.

More information

Read our Privacy Policy: https://aviya.africa/privacy/
Privacy questions or requests: legal@aviya.africa